The main, internal and external, Stakeholders with whom 2i Rete Gas interacts as parties towards which the Group has responsibilities and/or that can have an impact on its performance are:
- SHAREHOLDERS and LENDERS
- HUMAN CAPITAL and UNIONS
- SUPERVISORY AUTHORITY and ASSOCIATIONS
- SUPPLIERS, CONTRACTORS and INDUSTRIAL PARTNERS
- SALES COMPANIES and END CLIENTS of the NETWORK
- MUNICIPALITIES and LOCAL AUTHORITIES
- ENVIRONMENT and COMMUNITIES
2i Rete Gas intends to act as a competent, reliable and focused partner and nurtures the relations with them with listening, dialogue and engagement initiatives. The Stakeholders’ interests and expectations are taken into account in the management of the business activities as well as when making corporate decisions, paying a special attention to those aspects that, having a significant impact on the economic, social and environmental performances of the Group, could substantially influence their opinions.
In particular, in 2020 the process for the ongoing review of the materiality has taken into a special consideration the results of both the latest customer satisfaction analysis, which is conducted on an yearly basis to measure the level of quality perceived by different types of clients on specific aspects of the service provided, and the latest assessment of work-related stress, which is carried out periodically to identify any critical issues pertaining to work content and context and to implement an adequate risk management with the aim of improving working conditions and levels of protection of People’s health and safety.
An e-mail address for further requests for information is available in order to facilitate dialogue with stakeholders: email@example.com